Is PolyBuzz banned? No official source says so: we found no ban announced by any government, by Apple or by PolyBuzz. What changed is the App Store. PolyBuzz's iPhone app disappeared from it in mid-October 2026 and was still missing when we checked on November 7, 2026, while the Android app on Google Play (updated November 5, 2026) and the website, polybuzz.ai, kept working. So you can still use PolyBuzz on Android or in a browser, including Safari on an iPhone; what you cannot do is download its iPhone app. PolyBuzz is an AI character chat app and website. Its FAQ says chats are private and that neither character creators nor PolyBuzz can access them, and its Privacy Policy lists the text you type, your precise location and your contacts among the data it may collect. The Android app, "PolyBuzz: Chat with AI Friends", is published on Google Play by CLOUD WHALE INTERACTIVE TECHNOLOGY LLC. Below, Prelulu answers the questions people search about PolyBuzz, including whether it is banned, whether it is safe, whether it has a filter, whether it is free and how to delete an account, from PolyBuzz's official sources and dated checks of Apple's App Store. If you would rather call a character and hear them answer, see the PolyBuzz alternative.
Is PolyBuzz banned?
No official PolyBuzz source we read says the app is banned. What changed is the App Store. CompanionHunt, which checks Apple's lookup twice a day, reports the listing live at 5:50 p.m. Eastern on October 14 and gone by 11:11 a.m. on October 15, 2026. On October 20, 2026 the PolyBuzz page (id6449190344) answered "not found" in the US, and Apple's lookup returned no app for that id, although PolyBuzz's FAQ still tells iPhone users to download it there. Neither PolyBuzz's sources nor Apple give a reason, so we do not repeat the explanations circulating online. A membership bought on an iPhone is an Apple subscription: PolyBuzz's FAQ explains cancelling it in your Apple ID's subscriptions. The same day, the Android app was live on Google Play (more than 50 million downloads, updated October 19, 2026), and the website worked in a browser. When we checked again on October 22, 2026, Apple's lookup returned no PolyBuzz app in any of the 13 App Store countries we tried. As of November 4, 2026, PolyBuzz's iPhone app was not available on the App Store in the US, UK, Canada and Australia (Apple lookup returned no app; the App Store page returned 404). Its Google Play app and website remain available. When we checked on November 7, 2026, Apple's lookup still returned no PolyBuzz app in the US, the UK, Canada, Australia, India or the United Arab Emirates, and its US App Store page still answered "not found", while the Google Play listing showed an update dated November 5, 2026 and polybuzz.ai loaded; its FAQ still pointed iPhone users to the App Store. Our PolyBuzz alternative page keeps the dated App Store check and what an iPhone user can use instead.
Two other kinds of ban are written into the Terms of Use. In the United Kingdom, PolyBuzz requires a check by outside verification providers (Ondato and Yoti) before you can use it, under the Online Safety Act. And PolyBuzz can warn, suspend or permanently close an account that breaks its rules.
On an iPhone? Prelulu is on the App Store
If you came here because PolyBuzz will not download on your iPhone, Prelulu is an AI character app you can install today, from the App Store, from Google Play or in your browser at prelulu.ai. Chat with an original character, then start a live voice call and hear them answer in their own voice, or video call characters that offer video, with your camera off unless you turn it on. Signup welcome credits can fund a short call.
PolyBuzz in one table (checked October 20, 2026)
What is PolyBuzz?
- Answer from PolyBuzz's own sources
- AI character chat and roleplay with "over 20 million characters"; you can create your own, public or private
- Source
- FAQ
Is it free?
- Answer from PolyBuzz's own sources
- "Accessible at no cost"; Basic and Premium memberships and coins are paid extras
- Source
- FAQ
Are chats private?
- Answer from PolyBuzz's own sources
- FAQ: neither creators nor PolyBuzz have access to your chats. Privacy Policy: the text you input is among the data collected
- Source
- FAQ, Privacy Policy
Is there a filter?
- Answer from PolyBuzz's own sources
- Public display of mature content is prohibited; recommended content goes through AI screening and human moderation
- Source
- FAQ
Ads
- Answer from PolyBuzz's own sources
- Google Play: "Contains ads"; Basic and Premium memberships include ad-free experiences
- Source
- Google Play, FAQ
Who runs it?
- Answer from PolyBuzz's own sources
- Website terms: Singularity Mutual Entertainment Culture Media Limited, Hong Kong. Google Play developer: CLOUD WHALE INTERACTIVE TECHNOLOGY LLC, Wilmington, Delaware
- Source
- Terms of Use, Google Play
iPhone app
- Answer from PolyBuzz's own sources
- The App Store page (id6449190344) returned "not found" in the US, and Apple's lookup returned no app for that id
- Source
- App Store check
| Question | Answer from PolyBuzz's own sources | Source |
|---|---|---|
| What is PolyBuzz? | AI character chat and roleplay with "over 20 million characters"; you can create your own, public or private | FAQ |
| Is it free? | "Accessible at no cost"; Basic and Premium memberships and coins are paid extras | FAQ |
| Are chats private? | FAQ: neither creators nor PolyBuzz have access to your chats. Privacy Policy: the text you input is among the data collected | FAQ, Privacy Policy |
| Is there a filter? | Public display of mature content is prohibited; recommended content goes through AI screening and human moderation | FAQ |
| Ads | Google Play: "Contains ads"; Basic and Premium memberships include ad-free experiences | Google Play, FAQ |
| Who runs it? | Website terms: Singularity Mutual Entertainment Culture Media Limited, Hong Kong. Google Play developer: CLOUD WHALE INTERACTIVE TECHNOLOGY LLC, Wilmington, Delaware | Terms of Use, Google Play |
| iPhone app | The App Store page (id6449190344) returned "not found" in the US, and Apple's lookup returned no app for that id | App Store check |
What is PolyBuzz?
PolyBuzz's FAQ describes it as "Free, Private, and Unrestricted AI character chats with over 20 million characters", where you chat with characters other users made, create your own and roleplay. Its Google Play description says the characters reply "complete with authentic voices" and that a character you create can stay private or be shared. The FAQ adds that the characters are generated by AI, not by real people, and that "the AI's memory capacity is technically limited", so it may forget earlier conversations. There is no PolyBuzz program for PC: on a computer you use the website in a browser.
Is PolyBuzz safe?
PolyBuzz's FAQ says its app "is designed with safety in mind" and that chats are "completely private". Its Privacy Policy (updated June 1, 2026) gives the detail:
- PolyBuzz may collect your email, username, the pictures you upload and the text you input, payment records, device and log information, your precise geolocation and your contacts.
- With your permission, uploaded photos and precise geolocation may be used "to train our AI algorithm"; contacts are used to show which of your contacts use PolyBuzz.
- Information may be shared with third parties "(including the Chat-GPT platform)" that help deliver features.
- Third-party ad networks such as TopOn may show ads based on your advertising ID, region, location and IP address. The policy's section on California privacy law says you can turn off this "sharing" in the settings of the website or app.
- PolyBuzz says it does not sell user information.
On Google Play in the United States, the Data safety section says the app may share location with third parties, may collect personal info, financial info and five other data types, encrypts data in transit and lets you request deletion. This article does not decide whether PolyBuzz is safe for you; it shows what PolyBuzz itself promises, so you can judge.
Can PolyBuzz see your chats?
PolyBuzz's FAQ says no: conversations with AI characters are confidential, "ensuring that neither the creators nor Poly have access to the chat content", and other users cannot read your roleplay chats unless you share them. The Privacy Policy is broader. It lists the text you input among the personal data PolyBuzz may collect, and the Terms of Use say PolyBuzz may store the content you upload and access and use it for purposes the terms describe. The sources do not explain how those two statements fit together, so treat anything you type as data PolyBuzz holds.
Does PolyBuzz have a filter?
Yes. PolyBuzz's FAQ says it "strictly prohibit[s] public display" of mature content and that all recommended content goes through "multi-layered AI screening and human moderation". A character that breaks the community guidelines is marked "Violation": only its creator can still see it until it is edited and resubmitted. The Terms of Use list the content and conduct PolyBuzz does not allow, and say it may block or delete such content without notice. You can report anything illegal or inappropriate.
Is PolyBuzz free?
Yes, there is a free way to use it. The FAQ says PolyBuzz "is accessible at no cost" and that you can create characters for free. Coins, a virtual currency, extend voice chat time, regenerate replies, unlock inspiration replies and create memory scenes. The Basic and Premium memberships add stronger-memory chat models, unlimited listening to character voices and ad-free experiences; Premium adds more chat models. Google Play marks the app "Contains ads" and "In-app purchases". The FAQ explains cancelling a membership in the App Store or Google Play, and says the benefits last until the end of the paid period.
How do you delete a PolyBuzz account?
- Delete it in settings. The Terms of Use say you can delete your account at any time through Setting, Account, Delete. Deletion cannot be undone.
- Check for a dispute. If the account is linked to a complaint, litigation or an investigation, PolyBuzz may suspend or stop the deletion.
- Cancel any membership separately. The FAQ explains cancelling through your Apple ID subscriptions or the Google Play Store's Subscriptions menu.
- Know what stays for a while. The Privacy Policy says some information may stay in backups until those are updated, and that anonymized, aggregated data may be kept.
If you want to hear the character answer: Prelulu
This article does not conclude that PolyBuzz is safe or unsafe, and it does not claim that Prelulu is safer. If what you want is to talk out loud with a character, Prelulu is another option. Every Prelulu character is original fiction. You chat first, then start a live voice call and hear the character answer in their own voice; you can interrupt mid-reply, just as you would with a person. Characters that offer video can be called face to face, and your camera stays off unless you turn it on.
Text chat includes a daily free message allowance, and voice and video calls use credits from one wallet; signup welcome credits can fund a short call. Prelulu works in your browser at prelulu.ai and in the iOS and Android apps. You can close your account anytime and request erasure of your personal data at privacy@prelulu.ai, and we never sell your chats.
Hear a character answer you live
Start in chat with an original character, then call when typing is not enough. Signup welcome credits can fund a short call.